At Wolvnask Casino Hotel & Resorts (“Wolvnask,” “we,” “our,” or “us”), your privacy and trust are as sacred as the serenity of our natural surroundings. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website or stay at any of our properties.
1. Information We Collect
We may collect the following categories of personal information:
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Personal Identification: Name, date of birth, nationality, government-issued ID/passport data.
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Contact Information: Email address, phone number, and mailing address.
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Reservation & Stay Details: Booking history, arrival/departure dates, room and service preferences, special requests.
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Payment Information: Credit/debit card numbers or alternate payment methods for billing.
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Digital Interaction Data: IP address, browser type, device identifiers, pages visited, and cookies or other tracking data.
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Casino & Gaming Activity: Loyalty program data, play history, and information required for compliance with local gaming regulations.
2. How We Use Your Information
We use your information to:
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Confirm and manage bookings, payments, and related services
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Customize your stay with personalized hospitality offerings
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Provide customer support and send service-related updates
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Fulfill legal obligations and gaming regulatory requirements
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Improve our website, offerings, and overall guest experience
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Deliver relevant marketing communications (only with your consent)
3. Information Sharing
We never sell your personal information. Your data may be shared under strict confidentiality with:
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Payment processors and reservation platforms
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Authorized service providers and hospitality partners
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Legal or gaming regulatory authorities, where required by law
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Marketing and analytics partners, to enhance your user experience
All third parties are required to uphold equivalent privacy and security standards.
4. Cookies & Tracking Technologies
Wolvnask uses cookies, pixels, and similar tools to:
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Enhance navigation and site functionality
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Analyze site performance and usage trends
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Serve personalized offers and digital content
You may adjust your cookie settings in your browser at any time.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no online system is entirely immune to risk.
6. Your Rights
Depending on your region, you may have rights to:
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Access and review the personal information we hold about you
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Correct or update inaccurate information
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Request deletion of your data where legally permitted
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Withdraw consent for marketing communications
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File a complaint with a local data protection authority
7. Contact Us
For privacy-related inquiries, data requests, or concerns, please reach out to us at:
We are committed to protecting your information—so your only concern remains enjoying the journey.